Shipping Policy

Moorve Shipping Information

Free Shipping

At Moorve, we're proud to offer free shipping on all orders!

Order Processing Times

Your order will be processed and dispatched within 1-3 business days. During peak seasons, this may extend up to 7 business days. Once dispatched, it's in the hands of our shipping carrier, heading to your preferred address.

Estimated Shipping Times

Delivery times vary based on location. For U.S. residents, expect 4-7 business days. During busy periods, shipping carriers may face delays outside our control, including customs hold-ups for international orders.

Order Changes and Shipping Details

Ensure your shipping details are accurate at checkout. Any corrections or cancellations must be made within 24 hours. For address issues, our team will reach out to confirm within 3 business days. Without a timely response, we may need to cancel your order.

Delayed Delivery

We aim for prompt delivery, but occasionally there may be delays due to external factors like courier disruptions or severe weather. We'll keep you informed if any issues arise with your order.

Lost or Stolen Packages

In the unfortunate event of a lost or stolen package, contact us at hello@moorve.com. While we're not responsible for packages once they're with the courier, we'll assist you in filing a claim and will follow up with the courier on your behalf.

Shipping Policy Changes

Moorve reserves the right to modify this policy at any time. By continuing to use our products, you accept these terms. For the latest information, please check our Shipping Policy regularly.

For any questions or concerns, please reach out to us at hello@moorve.com.